FAQ

Questions, answered straight.

If yours isn't here, email hello@nelvant.com — a person answers, usually the same day.

The report

What exactly do I get?+

A short report: gross profit per job type in dollars and percent, revenue share against profit share, your floor rate, defensible price ranges per job type, and the three changes worth making first — with the dollars attached. Delivered with a 45-minute walkthrough call.

How long does it take?+

Five working days from the moment we have your export and your six answers. If anything in your data pushes that out, we tell you as soon as we see it — and refund you if you'd rather not go ahead.

Who actually builds it?+

Every report is built and checked by an analyst — not generated and mailed. That's why we take a maximum of four a month.

Your data

What do I need to send?+

Your job list — type, price, date, time taken if you have it — and six typed answers about your costs. A spreadsheet or a CSV out of your job software is fine. We don't need your accounts or payroll.

My records are a mess. Is that a problem?+

We've yet to see a set of records too messy to work with. If something's genuinely missing, we tell you what it means for the answer — and refund you if it can't be done.

How is my data handled?+

It's used for your analysis only, stored privately, deleted on request, and never shared or sold. Full terms and privacy policy on request.

Pricing & refunds

What does it cost?+

The Profit Report is £500 / $650, one-off, paid by card when you order. Refunded in full if your numbers come back healthy. Live tracking launches at $99/month, with the £500 / $650 credited against year one for report customers.

What's the refund policy?+

If your numbers come back healthy, we refund it in full. Some firms are already pricing well — we'd rather say so and refund the £500 / $650 than dress up a problem you haven't got.

Is there a subscription?+

Not yet. Live tracking — your floor when you quote, contract repricing at renewal — is launching soon. Report customers get first access via the waitlist on the pricing section.

Fit

Is it for my firm?+

Best fit: a service firm with 3–20 staff, doing the same job types over and over, setting its own prices, keeping some sort of job record — however rough. The sample report walks through a finished one, section by section.

What if I'm a solo operator?+

We'll be honest: there usually aren't enough comparable jobs in a one-person operation to find a reliable pattern. The report would cost you £500 / $650 to confirm what you already feel. Wait until you have a crew.

Do you support my industry?+

The method works for any firm with repeatable job types — plumbing, HVAC, electrical, pest control, landscaping, commercial cleaning, garage doors, locksmiths, appliance repair. What it needs is that the same kinds of work recur often enough to compare against each other. If you're unsure, email us your job list format and we'll tell you straight.

Still deciding? Walk through a finished one.

A finished report · section by section

See the sample report →